Need some help? Call us on 01902 307 111 or email [email protected]

 

 In a nut-shell

  • FAST, FREE DELIVERY TO UK MAINLAND ADDRESSES (ON ORDERS OVER £25.00)
  • ORDER BEFORE 2PM FOR SAMEDAY SHIPPING (IN STOCK ITEMS)
  • MOST ORDERS RECEIVED NEXT WORKING DAY

Prices
We aim to offer the fastest, most efficient postage services available to ensure our products arrive to you as quickly as possible. A small charge of £2.95 is payable to cover our postage and packaging costs, however if your order is over £25.00 we will ship free of charge. Depending on the product(s) you order we shall ship your item(s) either Royal Mail 1st Class or Next Day Courier with Parcel Force 24.


Smaller items such as ink cartridges, bulk ink refill bottles, and media are usually sent with Royal Mail 1st Class, larger, heavier items such as printers, continuous ink systems and photographic paper are sent with next day courier.

 

Delivery Times

Stock items are dispatched within 24 hours of an order being placed. Small items such as ink cartridges, ink refill bottles and media are typically dispatched with Royal Mail 1st Class. Royal Mail 1st Class is not a guaranteed next day service and can take up to 3 working days. In most instances Royal Mail 1st Class takes 1-2 days from the date of dispatch.

 

Larger / heavier items such as printers, continuous ink systems and photographic paper are typically sent with Parcel Force 24, this is a next day service from the date of dispatch. Parcel Force 24 is a fully tracked service which requires a signature upon delivery.

 

If your order is urgent or you wish to upgrade your delivery to Parcel Force 24 it is advisable to call our office on 01902 307111 to discuss your requirements. This will allow us to check the item is in stock and available for dispatch that day. If your order is urgent we can also upgrade your delivery, this can only be done through a telephone order, not an online order.

 

Cut off times

Our order cut off time is 2pm Monday to Friday, orders placed after this time may still be processed, however it is not guaranteed.

 

International Delivery
Our current website pricing and delivery options are for UK mainland delivery addresses only. We can ship to most destinations within the EU and USA without issue, International delivery charges do apply. These vary depending on the delivery destination and the products ordered. Anyone wishing to order from outside the UK are advised to contact us at [email protected] outlining their delivery address and what items they wish to order. We can then obtain an exact shipping cost based on weight, size and destination. We can then create an order including shipping costs manually and send an invoice for payment, usually through PayPal.

 

Turn Around
We endeavour to ship your item(s) as quickly and efficiently as possible, orders for in-stock items placed before 2pm will be dealt with and shipped the same evening. If you order past this time your order may not be shipped until the following day. Any orders placed over the weekend or during holiday periods will not be processed until the following working day.


We ship all our orders using the most efficient delivery methods possible and aim to get your goods with you as soon as possible, though delivery is not guaranteed. Royal Mail’s 1st Class service aims to delivery within 1-2 days however delays during peak times or industrial action can cause delays.

 

Exclusions
Delivery is to UK Mainland only; this excludes Northern Ireland, Republic of Ireland, Scottish Highlands and other Offshore Islands. We are happy to delivery outside of the UK Mainland but please contact us prior to making an order so we can gain a price for delivery.